National Pharmacies

 

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Position Description

Pharmacy Assistant

What is the job?

The Pharmacy Assistant is responsible for providing outstanding customer service to members and customers, achieving sales targets, including membership promotions, management of designated sections (including stock management), general housekeeping and other duties as directed by management.

Candidates will:

Provide first class customer service to all customers at all times ensuring the branch QCPP standards are followed

Utilise appropriate selling techniques such as companion selling to contribute to pharmacy sales goals and membership promotions

Employ stock control procedures

Maintain an up to date knowledge of products and services offered by National Pharmacies by attending appropriate training sessions both within and after working hours

Skills and experiences required

· Experience in providing first class customer service in a retail environment
· Sales skills to take every opportunity to increase sales and meet customer demands
· Preparedness to actively contribute to communication, including attendance at team meetings
· Professional presentation at all times
· Commitment to personal development in order to increase product knowledge and skills
· High motivation with a positive approach to work
· Commitment to the team and continuously foster teamwork
· Preparedness to work extended hours and alternative locations as required
· Willingness to carry out all duties as directed by the Service Manager or other senior staff

 
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