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MEMBERSHIP TERMS AND CONDITIONS

The following terms & conditions apply to the use of a member card issued by Friendly Society Medical Association Limited ABN 69 088 347 602 of 52 Gawler Place Adelaide 5000 trading as “National Pharmacies” (National Pharmacies), and to the use of the National Pharmacies smartphone app in place of a physical member card.

  1. These terms and conditions are to be read in conjunction with the National Pharmacies constitution (the terms of which bind all members) and your application for membership. Additional terms and conditions may also apply in connection with the use of member cards and the National Pharmacies smartphone app from time to time, as set out in any other documents provided or made available to you by National Pharmacies at the time of joining or at any time thereafter.
  2. These terms and conditions may be varied at any time by National Pharmacies, in accordance with the National Pharmacies constitution.  For any variations that may cause material detriment to you, we will give you prior written notice before the variation takes effect in its application to you, and you may cancel your membership by request in writing.  Any changes to membership fees will only apply for fees payable after the expiration of your then current membership term.
  3. A member card is valid only whilst the member in respect of whom it was issued remains a financial member of National Pharmacies. Acceptance and use of the membership card or the National Pharmacies smartphone app constitutes acceptance of these terms and conditions.
  4. Member cards and smartphone app logins are not transferable and are for the personal use of the member named on the card only. In the case of a family membership, an additional member card and smartphone app logins may be requested for each family member who is a dependant of the member (as determined by National Pharmacies).
  5. Member benefits can only be claimed on presentation of either: an active plastic member card issued by National Pharmacies; or the National Pharmacies smartphone app showing an active digital member card, which must be scanned at the time of purchase. Retrospective benefits will not be granted. National Pharmacies does not accept member cards that have been copied, scanned, photographed, or otherwise reproduced or replicated.
  6. The member card remains the property of National Pharmacies and will be made inactive if the membership ceases, or on request. You remain responsible for your member card, and you must report its loss immediately should it be misplaced or stolen or copied. Should your address, email, phone number or other details change, you agree to provide us your updated details either online or by visiting one of our stores.  Failure to provide this information is likely to prevent National Pharmacies from being able to offer the best possible service to you.
  7. If you have a National Pharmacies membership through your health insurance which is later cancelled or changed by your health fund, please contact National Pharmacies to discuss another way of continuing your membership.
  8. National Pharmacies is a company limited by shares and guarantee. By becoming a member of National Pharmacies, you agree, in accordance with the National Pharmacies constitution, to provide a guarantee of $1.00 in the event the company is wound up.
  9. Members are entitled to cancel their membership at any time by request in writing. No refund of membership contributions paid in advance will be given. Any unpaid membership fees will remain due and payable to National Pharmacies upon cancellation of membership.
  10. Membership contribution rates and benefits are subject to change without prior notice, in accordance with the National Pharmacies constitution. However, any change will only apply to future contributions and transactions.
  11. Failure to adhere to the terms and conditions of membership may lead to expulsion from National Pharmacies or other action being taken by National Pharmacies against you.

NOTICE OF MEETINGS

  1. As a member of Friendly Society Medical Association Limited (“Company”) you may elect to receive written notice of meetings of members of the Company. Attendance at the AGM and other meetings of members of the company enables you as a member to:
    1. participate in the governance of the Company;
    2. ask questions about, and comment on, the management of the Company, its financial standing and performance; and
    3. ask the auditor of the Company questions about the conduct of the audit of the Company and the preparation and content of the auditor ‘s report; and
    4. vote on any proposal to amend the constitution of the Company or on any other matter in relation to the management of the Company.
  2. Notice of meetings from the Company to members informs members about matters in relation to which members may wish to attend a meeting.
  3. As a member of the Company who is entitled to attend and cast a vote at a meeting, you may appoint a proxy to attend and vote for you at the meeting.
  4. If you as a member do not elect to receive notice of these meetings, the Company is not required to give notice of these meetings to you. Despite a member of the Company electing not to receive notice of these meetings, or not making an election, a member may at any time request the Company to give the member personal notice of such meetings.
  5. If you wish to make an election to receive notice of meetings of the members of the Company, you can make your election or request and notify National Pharmacies by emailing [email protected] or on 1300 667 676.

YOU MAY ELECT TO RECEIVE A COPY OF THE ANNUAL REPORT FOR THE COMPANY

  1. The Annual Report sets out information about:
    1. the financial position and performance of the Company; and
    2. the efficiency with which the Company is being managed;
    3. the financial risks to which the Company is exposed.
  2. If you do not elect to receive an Annual Report, the Company is not required to send copies of the Annual Report to you.
  3. Despite not electing to receive the Annual Report you may at any time elect to receive the Annual Report.
  4. If you do not elect to receive a copy of the Annual Report, you may access it on the National Pharmacies website: nationalpharmacies.com.au
  5. If you wish to receive a copy of the Annual Report, you can make your election or request and notify National Pharmacies by emailing [email protected] or on 1300 667 676.

MEMBERSHIP – PAYMENT METHODS

Credit/Debit Card

We accept Visa and MasterCard. There is no surcharge for using your credit/debit card to either apply for or renew your membership plan with National Pharmacies. Please be sure to provide correct payment details. Incorrect information may cause a delay in processing your order.

All credit/debit card details and orders are encrypted using 128 Bit Secure Socket Layer (SSL) software. National Pharmacies does not store your credit/debit card details.  Your card details are collected and stored by our payment gateway/digital services provider, Paypal, if you subscribe to an annual auto-renewal or monthly/quarterly membership payment plan with National Pharmacies. 

Please be aware that we may require additional verifications or information before accepting your application for membership or renewal.

PayPal

Members have the option to use PayPal for payment of their membership through our website at www.nationalpharmacies.com.au

Banking Direct Debit

Our direct debit request form and service agreement is available via www.nationalpharmacies.com.au or in store. These documents must be completed and returned as per instructions on the form for the banking direct debit process to be completed.

MEMBERSHIP RENEWAL & SUBSCRIPTIONS

National Pharmacies membership is for 12 months.

Members may opt to have their renewal fees automatically paid via their nominated credit/debit card or PayPal account. During the renewal process, and for new members joining for the first time, if you wish to opt into automatic membership renewal, please check the box at the end of the payment section.  Automatic membership renewal arrangements are subject to our Payment Terms and Conditions www.nationalpharmacies.com.au

If you do not opt in for automatic membership renewal you will need to renew each year by payment in store, online via credit/debit card (Visa or Mastercard) or PayPal, or using BPAY.  We will contact you via email to let you know when it is time to renew your membership, as well as any changes to the amount due and any changes to the terms of the membership.


Last updated 27 June 2024