mission & values

mission & values

Every day our entire organisation is working hard to develop better ways to value add to our members’ lives. Formed in 1911 the organisation is 105 years old, employs some 1,000 people, provides member benefits at 52 pharmacies and 20 optical stores. Trading as National Pharmacies, FSMA’s members received $25 million in benefits in the 16/17 financial year.

Our Vision 

Value adding to our members lives

Mission and Values

We ACHIEVE our vision through the following values:

A Act professionally

C Communicate effectively

H Have Respect & celebrate

I Improve ourselves & our organisation

E Embrace safety

V Value our members & customers

E Excel through teamwork

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