about us

about us

Everybody deserves good health and at National Pharmacies, your health and wellbeing is our priority. For over 100 years, we have cared for the community with an ultimate vision of creating a healthier nation, one member at a time.

Since opening our doors as a single dispensary in Adelaide in 1911, our unique membership benefits, personalised customer service and extensive selection of products are now available at over 51 pharmacies in South Australia, Victoria and New South Wales, with 21 Optical stores operating in South Australia and Victoria.

National Pharmacies is a mutual organisation where profits made through operations are returned to members in the form of benefits. We pride ourselves on providing high quality customer service and professional advice, along with a wide range of products and services.

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2 October 1911

National Pharmacies first store officially opens in Adelaide, though then it was trading as the Adelaide United Friendly Societies’ Dispensary, on the ground floor of Unity Chambers, 36 Currie Street.

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1965

26 dispensaries are officially operating throughout South Australia, employing over 140 workers.

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1987

The National Pharmacies marketing strategy recognises the need for professional staff training to maximise customer experience. Sales staff begin to receive two training programs; one before employment and one before every big in-store promotion.

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3 November 1989

National Pharmacies Port Lincoln is officially opened by Port Lincoln Mayor Tom Secker.

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30 November 1998

National Pharmacies officially branches out interstate; the first store outside of South Australia opens in Glen Waverley, Victoria.

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28 February 2009

National Pharmacies, under FSMA, becomes a wholly independent organisation after almost a century of being linked to other Friendly Societies.

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2016

National Pharmacies launches mobile app for both iPhone and Android.

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1933 – 1935

National Pharmacies, then trading under ‘FSMA’, open up additional stores in Kensington, Glenelg, Parkside and Edwardstown.

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27 August 1981

The National Pharmacies Distribution Centre is officially opened in Hendon, South Australia.

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September 1989

A new initiative is introduced to overhaul the marketing and membership base of National Pharmacies, a strategy was developed (along with a new logo) to serve members better.

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12 November 1990

The first National Pharmacies Optical store opens in Gawler Place, Adelaide next to the Adelaide Pharmacy.

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6 January 1999

National Pharmacies extends its reach to New South Wales with a store opening in Kellyville.

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2 October 2011

National Pharmacies celebrates 100 years of serving the community; serving over 163,000 members and employing over 1,200 workers, with 51 pharmacies in South Australia, Victoria and New South Wales, and 21 optical stores in South Australia and Victoria.